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Guarantee – Disclaimer – Assurance

Guarantee

We are confident that our products have the highest quality.

If you are dissatisfied, please contact us to discuss return and refund if applicable. We will not refund if, for example the product simply disagrees with your skin (read further down for more about this) or you decide after purchase that you do not like it.

We often find that people are not using the products correctly.  It is important to please follow the instructions on the label.

Please note: Whilst we make not therapeutic claims for our products, the herbs and essential oils included have many benefits which are well documented in herbal and aroma therapeutic literature. Please check about this with your naturopath/therapist.

Disclaimer

No medical claims are implied in the information given in this web site, and diagnosis or treatment of any condition is not intended. Any reference to medicinal or health benefits cannot be taken as a replacement for medical advice or prescription medication or seen as a diagnosis for a specific condition. Products are for external use only.

Despite the pure and natural nature of our products, some people react or are allergic to entirely natural substances- for example the highly alkaline treated water in cities alone can exacerbate skin conditions. 

Whilst allergic reactions are extremely rare and unexpected, Nanna's Farm Beauty Products cannot be responsible for allergies to products and resultant ailments if any. We strongly suggest that you patch test*  (see below) any new product before its continued usage. If any redness or itching occurs do not continue use.

Patch testing

Apply a small amount of product to clean skin inside the elbow or behind the ear. Cover and leave for 24 hours. Human skin changes daily, affected by emotions, diet, hormones, and the climate, and as with all cosmetic products, what suited you yesterday may not today, even though our formulae and ingredients have not changed at all, and unfortunately we cannot be responsible for this.

It is especially important to undertake this patch testing if you are prone to sensitive skin to avoid flareups.

Assurance

Nannas Farm Beauty Products are 100% natural and hand made. Most ingredients are readily available in the garden or pantry, so you can feel good about putting them on your body.